Enterprise Deployment (EU): Infrastructure Upgrade & Scheduled Downtime

Scheduled Maintenance Report for PDF Generator API

Completed

The scheduled maintenance has been completed.
Posted Aug 14, 2025 - 06:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2025 - 04:00 UTC

Scheduled

While we implement these improvements, a period of downtime will occur. We anticipate a maximum downtime of up to 1 hour during the specified maintenance window. Our team is committed to minimising this impact as much as possible and will work diligently to complete the upgrade swiftly.

We understand that any service interruption can be disruptive, and we sincerely apologise for any inconvenience this may cause. We have scheduled this upgrade during a period of historically low usage to minimise impact on your operations.

What You Need to Do:
No action is required from your side. Our team will handle all aspects of the upgrade.
Posted Aug 04, 2025 - 08:17 UTC
This scheduled maintenance affected: Enterprise Deployment (EU) (Document Generation Service, Customer Portal, Editor Service).