This incident has been resolved.
Jan 9, 12:19 UTC
A fix has been implemented and we are monitoring the results.
Jan 9, 11:34 UTC
We are receiving more document generation request than usually and our auto-scaling processes failed. Due to high CPU load we are currently adding new PODs manually to service all the incoming requests.
Jan 9, 11:06 UTC
We are continuing to investigate this issue.
Jan 9, 10:14 UTC
Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.
Jan 9, 09:41 UTC