All Systems Operational
Document Generation Service ? Operational
90 days ago
99.99 % uptime
Today
Editor Service ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
Completed - The scheduled maintenance has been completed.
Dec 2, 06:55 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 2, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 UTC
Scheduled - We will be migrating the templates database to new infrastructure. The changes made to the templates during the maintenance window will not be available once the migration is done.

The document generation service is not affected and will generate the output based on the currently saved template.
Nov 24, 13:29 UTC
Resolved - We updated configuration for the database service to finish the migration. The database service was rebooted and it caused some requests to fail.
Dec 2, 06:47 UTC
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Completed - The scheduled maintenance has been completed.
Nov 25, 07:24 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 25, 07:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:00 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Nov 24, 13:26 UTC
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.