PDF Generator API
All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Cloud Service Operational
90 days ago
99.99 % uptime
Today
Document Generation Service
Operational
90 days ago
99.99 % uptime
Today
Customer Portal
Operational
90 days ago
100.0 % uptime
Today
Editor Service
Operational
90 days ago
100.0 % uptime
Today
Enterprise Deployment (US) Operational
90 days ago
100.0 % uptime
Today
Document Generation Service
Operational
90 days ago
100.0 % uptime
Today
Customer Portal
Operational
90 days ago
100.0 % uptime
Today
Editor Service
Operational
90 days ago
100.0 % uptime
Today
Enterprise Deployment (EU) Operational
90 days ago
100.0 % uptime
Today
Document Generation Service
Operational
90 days ago
100.0 % uptime
Today
Customer Portal
Operational
90 days ago
100.0 % uptime
Today
Editor Service
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Enterprise Deployment (US): Release Window 2.144.0
Completed - The scheduled maintenance has been completed.
Sep 20, 07:01 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Sep 11, 16:02 UTC
Enterprise Deployment (EU): Release Window 2.144.0
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:01 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Sep 11, 16:04 UTC
General Cloud Service: Release Window 2.145.0
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 20, 06:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:01 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Sep 19, 20:56 UTC
Document Generation Issues: API v3
Resolved - We have rollbacked the API v3 to the previous version to fix the issue.
Sep 20, 06:58 UTC
Identified - API v3 document generation endpoint returns base64 content instead of a raw file when output=I is used.
Sep 20, 06:54 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
General Cloud Service: Release Window 2.144.0
Completed - The scheduled maintenance has been completed.
Sep 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:01 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Sep 11, 16:00 UTC
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage