PDF Generator API
All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Cloud Service Operational
90 days ago
99.97 % uptime
Today
Document Generation Service ? Operational
90 days ago
99.97 % uptime
Today
Customer Portal ? Operational
90 days ago
99.98 % uptime
Today
Editor Service ? Operational
90 days ago
99.98 % uptime
Today
Enterprise Deployment (US) Operational
90 days ago
100.0 % uptime
Today
Document Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Editor Service ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Deployment (EU) Operational
90 days ago
100.0 % uptime
Today
Document Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Editor Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
General Cloud Service: Release Window 2.168.0 Apr 24, 2024 06:00-07:00 UTC
A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Posted on Apr 19, 2024 - 06:49 UTC
Enterprise Deployment (EU): Release Window 2.167.0 Apr 24, 2024 06:00-07:00 UTC
A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Posted on Apr 17, 2024 - 13:53 UTC
Enterprise Deployment (US): Release Window 2.167.0 Apr 24, 2024 06:30-07:30 UTC
A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Posted on Apr 17, 2024 - 13:53 UTC
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
General Cloud Service: Release Window 2.167.0
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Apr 12, 15:13 UTC
Issues with the service API endpoints
Resolved - This incident has been resolved.
Apr 17, 06:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 06:23 UTC
Investigating - We are currently investigating this issue.
Apr 17, 06:12 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Issues with the service API endpoints
Resolved - We had issues with our database instances, which prevented some users from using the service. We are investigating the root cause if the problem and working on improving reliability. The incident lasted from 7 a.m. to 8:30 a.m. EEST.
Apr 13, 04:00 UTC
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Issues with the service API endpoints
Resolved - This incident has been resolved.
Apr 10, 12:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 12:16 UTC
Investigating - We are currently investigating this issue.
Apr 10, 12:12 UTC
General Cloud Service: Release Window 2.166.0
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 06:00 UTC
Scheduled - A weekly release window to deploy updates and fixes. The update can cause temporary downtime up to 5 seconds.

If the deploy includes customer facing updates, we will also publish release notes here: https://support.pdfgeneratorapi.com/en/category/release-notes-uouwx9/
Apr 9, 06:05 UTC
Apr 9, 2024

No incidents reported.

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