Enterprise US and EU Service Interruption

Incident Report for PDF Generator API

Resolved

This incident has been resolved.

Posted Dec 22, 2025 - 09:42 UTC

Update

We are continuing to investigate this issue.

Posted Dec 22, 2025 - 09:41 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Dec 22, 2025 - 09:26 UTC

This incident affected: Enterprise Deployment (US) (Document Generation Service, Customer Portal, Editor Service) and Enterprise Deployment (EU) (Document Generation Service, Customer Portal, Editor Service).