Elevated API Errors

Incident Report for PDF Generator API

Resolved

We have resoled the issue.

Posted Jan 06, 2026 - 20:32 UTC

We have identified the root cause of the issue and are applying a fix.

Posted Jan 06, 2026 - 20:27 UTC

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Jan 06, 2026 - 20:03 UTC

This incident affected: Enterprise Deployment (US) (Document Generation Service, Customer Portal, Editor Service).