Enterprise Deployment (US): Database Maintenance
Scheduled Maintenance Report for PDF Generator API
Completed
The scheduled maintenance has been completed.
Posted Feb 21, 2024 - 09:00 UTC
Update
Database backup done, switching to replica and starting original instance upgrade.
Posted Feb 21, 2024 - 08:40 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2024 - 08:00 UTC
Scheduled
We will do database maintenance to upgrade the underlying software to the latest version to improve the performance and stability of the service.

The maintenance window is 1 hour, and document generation requests work as expected during that time. We switch to a replicate database for the maintenance period, which means that updates to your account in the Customer Portal and templates in the Editor will not be available after the maintenance period.

Although we have planned a 1-hour window, we do everything from our side to reduce the time spent on maintenance and narrow the "no updates saved" period.
Posted Feb 15, 2024 - 05:38 UTC
This scheduled maintenance affected: Enterprise Deployment (US) (Customer Portal, Editor Service).