Document Generation Delays

Incident Report for PDF Generator API

Resolved

This incident has been resolved.

Posted Jul 25, 2022 - 15:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2022 - 15:27 UTC

Investigating

Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

Posted Jul 25, 2022 - 15:02 UTC

This incident affected: General Cloud Service (Document Generation Service, Customer Portal, Editor Service).